Eating Disorders Healthcare Provider Eliminates 40 Hours a Month of Manual Work, Saves $50K in Staff Costs

Founded in 2003, Walden Behavioural Care specialises in treating individuals with eating disorders and related psychiatric issues. The healthcare provider has grown steadily over the years, today operating 15 physical locations for inpatient, outpatient, and residential services in Massachusetts,
Connecticut, and Georgia. Its staff of about 380 employees includes a small accounting team that faced a growing array of challenges in using an entry-level combination of QuickBooks desktop applications and Excel. With rising business complexity and data volumes, QuickBooks had reached its breaking point by 2018 — and so had the Walden accounting team.

With a clear need to upgrade, Walden evaluated Sage Intacct and Oracle NetSuite, which Walden’s former controller had used extensively at a previous employer. Sage Intacct’s superior ease of use, proven track record with small to midsize organizations, and a highly positive sales experience made Walden’s choice easy. See how in this case study, Sage Intacct transformed Walden Behavioural Care for the better!