G2 Independently Validated Reviewers Rank Sage Intacct #1 in Customer Satisfaction

Sage Intacct is delighted to share that we once again received top placement in several G2 Grid Reports. Sage Intacct earned recognition as a leader in customer satisfaction for the sixth year in a row, ranking #1 in seven G2 Fall 2021 Grids or Categories. 

G2 recognition is important because it reveals the true sentiment of Sage Intacct customers. Sage Intacct gets excited when hearing from customers on G2 about their experiences and successes using their products. G2 is the largest customer review site for business software, and these G2 wins tell that Sage Intacct is going in the right direction and meeting customers’ needs. 

Ian Howells, VP, Head of Marketing at Sage Intacct says, “Instilled in our culture is always putting our customers first. To us, it’s less about accolades and more about the feedback and knowing how our customers feel. The responses we receive on G2 help us see how we are doing in our commitment to serve customers for life.” 

In the latest Autumn 2021 Grid Reports, customers rank Sage Intacct #1 in these 7 categories: 

• Non-profit Accounting

• Revenue Management

• Mid-Market Subscription Management

• Mid-Market Subscription Billing

• Mid-Market AP Automation 

• Enterprise AP Automation 

• Small-Business Non-profit Accounting 

In the Non-profit Accounting category, customers position Sage Intacct #1 in the overall Grid once again, where they have consistently ranked Sage Intacct quarter after quarter. Customers also rate Sage Intacct #1 in customer satisfaction, surpassing all competitors. And as such, Sage Intacct are pleased 94% of their non-profit users say their product is going in the right direction, and 89% say they would likely recommend Sage Intacct to a friend. Plus, Sage Intacct earned awards for Leader, Best Usability, Momentum, and Best Relationship, which reflects the satisfaction shared by their verified reviewers.

Thanks to their customers, Sage Intacct also ranks as a leader in the Mid-Market Accounting category once more. For this grid, G2 evaluated the performance of 41 accounting systems. Customers rate Sage Intacct #1 in customer satisfaction with 92% of reviewers saying their product is going in the right direction. G2 results also show Sage Intacct moves at speed to help customers with shorter implementation times, allowing them to achieve results up to 117% faster than competitors.

In this latest quarter, Sage Intacct’s focus to continually improve products for their customers remains evident, topping the Usability Index in two categories— Mid-Market ERP Systems and Non-profit Accounting. The criteria for this ranking are determined by ease of use, ease of admin, and the ability to meet customer requirements.

Of course, those aren’t the only areas where Sage Intacct’s customers think they exceled in. Sage Intacct received an additional 40 awards, including 23 for leadership.

These Leader awards reaffirm customers’ belief in Sage Intacct as a trailblazer in financial management: 

• Accounting 

• Non-profit Accounting 

• ERP Systems

• Revenue Management 

• Subscription Revenue Management 

• Subscription Management 

• Subscription Billing 

• AP Automation 

• Grant Management 

• Mid-Market ERP Systems 

• Mid-Market Accounting 

• Mid-Market Subscription Billing 

• Mid-Market Subscription Management 

• Mid-Market AP Automation 

• Small Business Non-profit Accounting 

• Small Business Accounting 

• Small Business Subscription Billing 

• Small Business AP Automation 

• Enterprise AP Automation 

• Enterprise Accounting 

• Enterprise ERP Systems 

• Project-Based ERP 

• Europe Accounting 

Sage Intacct is honoured to receive 7 Momentum Leader awards for achieving the most positive growth year after year in these categories: 

• Accounting 

• Non-profit Accounting 

• ERP Systems 

• Revenue Management 

• Subscription Management 

• Subscription Billing 

• Grant Management 

And Sage Intacct is thankful to earn awards for Performance, Usability, and User Adoption in several categories. These reflect Sage Intacct’s commitment to meeting customers’ needs and providing a great experience from setup to customer support: 

• Non-profit Accounting 

• Revenue Management 

• Mid-Market ERP Systems 

• Non-profit Accounting 

• Mid-Market Project-Based ERP 

• Project-Based ERP 

• Grant Management 

• Small-Business Subscription Management 

• Small-Business Subscription Billing 

• Users Love Us 

The results of the latest G2 Grid Reports demonstrate Sage Intacct’s dedication to transform the way people think and work so their organisations can thrive. So much so, that Sage Intacct has remained a consistent G2 leader in customer satisfaction since 2015. A key Sage Intacct value focuses on customers’ success, and a such, Sage Intacct is thrilled with the latest G2 results, reaffirming their devotion to this value. 

Sage Intacct loves hearing what customers are saying about them: (click links to see full review): 

Sage Intacct is one of the best accounting systems in 2021
“You easily look up past entries and access support files very quickly. The system is intuitive and easy to use, and you don’t need much training to become an expert.”
— Consultant in Accounting, Small-Business 

An objective and first-class business organization
“I really like everything about Sage Intacct. I consider this platform to be one of the best business organisation solutions. Through Sage Intacct I can have control of my company’s accounts payable, accounts receivable, and bookkeeping. The operating system is very easy to understand—it is also fast.”
— Levi B., Information Technology, Mid-Market 

Great all-in-one system
“Great system that has allowed us to automate many previously manual processes. We were able to customize the application to provide us with the details needed for reporting and analysing our data.”
— Administrator in Non-profit Organisation Management, Mid-Market

To see the full results of the G2 Fall 2021 Grid Reports, head to our website: 

https://www.sageintacct.com/best-accounting-software-reviews 

The Akuna Solutions Team