Electronics Manufacturer Improves Order Efficiency Nearly 3x with Innovative Use of Sage Intacct, Saves $200,000 and Cuts Days Off Reporting
Founded in 1976, c3controls designs and manufactures durable electronic controls that customers use in building equipment critical to a wide range of industrial operations. c3controls has grown over 45 years to be a global leader in engineering and manufacturing electronic controls for industrial systems. Headquartered near Pittsburgh, USA and having grown over the past 5 years, c3controls has opened additional manufacturing locations in El Salvador and India to keep up with rising demand. c3controls’ success as a result, has always been exceptional customer service and technical support, and with Sage Intacct and its Platform Services, the electronics manufacturer has thus also been able to improve its ecommerce site, which went live in July 2020.
With the core Sage Intacct system handling all c3controls’ orders, sales, invoices, returns, and other transactions, the company is continually and dramatically increasing the ecommerce slice of total sales (historically about 10%) while also delivering new efficiency and visibility for both customers and the c3controls’ customer service team. Read the following case study to read more of what Sage Intacct has done in transforming the electronics manufacturer.